CHALLENGE: Talent Development
TARGETS: 40 selected talent pool members
DURATION: 3 months
NUMBER OF CONSULTANTS: 9
CHALLENGE: Talent Development
TARGETS: 40 selected talent pool members
DURATION: 3 months
NUMBER OF CONSULTANTS: 9
The banking industry has experienced a record high turnover rate in the last three years. What can management do to retain their top talents? There is no easy answer, but let’s think for a moment from the perspective of your staff members; would you stay in a company in which if you were given a chance to run the business as you wish?
Among 14,475* full-time employees are 400 Talents identified as a result of their contribution, job performance, and recommendations from immediate superiors. In late 2011, we worked with BOCHK to launch a series of innovative training programs to the “cream off the top”. 40 Talents were identified from the talent pool, representing 10% of the talent pool and 0.28% of the workforce to go through a project-based learning program as shown in the diagram below.
01
SELECTION
02
MARKETING
03
JOB RELEVANCE
04
PROJECT
TRAINING
COACHING
05
BOARD PRESENTATION
Opening Ceremony officated by Mr. HE
Guangbei (和廣北先生), Vice Chairman and
Chief Executive of BOCHK.
Participants brainstorming ideas
using Idea Gallery technique, to solve the problems
faced by the senior management.
The end result of this learning project triggers another wave of user experience enhancements in BOCHK.